CANCELLATION AND REFUNDS POLICY

This Cancellation and Refunds Policy ("Policy") governs all cancellations and refund requests related to the use of fantasiafantasies.com ("Website," "Platform") operated by Fantasia Forge LLC ("Company," "we," "us," or "our"). This Policy forms an integral part of our Terms of Service and should be read in conjunction with our Privacy Policy, User and Content Provider Agreement, and other policies governing the use of our Platform.

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS POLICY. IF YOU DO NOT AGREE WITH ANY PART OF THIS POLICY, YOU MUST NOT ACCESS OR USE OUR PLATFORM.

1. DEFINITIONS

1.1. "Client" refers to any individual who registers an account on fantasiafantasies.com for the purpose of accessing, viewing, or purchasing content.

1.2. "Model" refers to any individual who registers as a Content Provider on fantasiafantasies.com for the purpose of creating, uploading, and monetizing content.

1.3. "Subscription" refers to a recurring payment arrangement that grants a Client access to a Model's content for a specified period.

1.4. "Package" refers to any one-time payment for content, features, or services available on the Platform.

1.5. "Billing Period" refers to the predetermined time interval for which payment is collected for a Subscription (e.g., monthly, quarterly, annually).

2. CLIENT CANCELLATION AND REFUND POLICY

2.1. Subscriptions

2.1.1. Cancellation Rights: Clients may cancel a Subscription at any time through their account settings. Upon cancellation, the Client will maintain access to the Subscription content and features until the end of the current Billing Period.

2.1.2. Automatic Renewal: All Subscriptions automatically renew until cancelled by the Client. By purchasing a Subscription, you authorize us to charge your payment method for the Subscription fee at the beginning of each Billing Period until you cancel.

2.1.3. Cancellation Effective Date: Cancellation will take effect at the end of the current Billing Period. No charges will be applied for subsequent Billing Periods after cancellation.

2.1.4. Access After Cancellation: Upon cancellation, access to Subscription content and features will continue until the end of the current Billing Period, after which access will be terminated.

2.1.5. Reactivation: If a Client wishes to reactivate a cancelled Subscription, they may do so at any time, subject to current pricing and availability.

2.2. Packages and One-Time Purchases

2.2.1. Finality of Purchases: All Package purchases and one-time payments are final and non-refundable once the transaction is completed.

2.2.2. Content Availability: Purchased content remains accessible to the Client in accordance with the terms specified at the time of purchase, provided the Client's account remains in good standing.

2.3. No-Refund Policy

2.3.1. No Refunds for Subscriptions: We do not provide refunds for any portion of unused Subscription time. If you cancel a Subscription, you will not receive a refund for any fees already paid for the current Billing Period.

2.3.2. No Refunds for Packages: We do not provide refunds for any Packages or one-time purchases under any circumstances.

2.3.3. Technical Issues: In the event of technical issues preventing access to purchased content or Subscriptions, our obligation is limited to resolving the technical issue within a reasonable timeframe, and no refunds will be issued.

2.4. Exceptions to No-Refund Policy

2.4.1. Fraudulent Charges: In cases of unauthorized or fraudulent charges, clients should first contact their payment provider. If the issue remains unresolved, clients may contact us at contact@fantasiafantasies.com with supporting documentation.

2.4.2. Material Misrepresentation: If a Client can provide substantial evidence that a Package or Subscription was materially misrepresented at the time of purchase, we may, at our sole discretion, review the case. Such reviews will be conducted on a case-by-case basis, and our decision shall be final.

2.4.3. Platform Errors: If our Platform experiences a catastrophic or prolonged system-wide failure that renders a significant portion of our services completely inaccessible for more than 72 consecutive hours, we may, at our sole discretion, offer compensation in the form of credit toward future purchases rather than monetary refunds.

2.5. Account Termination

2.5.1. Termination by Client: If a Client terminates their account, all active Subscriptions will be cancelled, and access to all Subscription content will cease immediately upon termination. No refunds will be provided for any remaining Subscription time.

2.5.2. Termination by Fantasia: If Fantasia Forge LLC terminates a Client's account due to violation of our Terms of Service or other policies, the Client forfeits all rights to active Subscriptions, purchased content, and accumulated credits without refund.

3. MODEL CANCELLATION AND PAYOUT POLICY

3.1. Account Management

3.1.1. Account Deactivation: Models may temporarily deactivate their account at any time. During deactivation, your content will not be visible to Clients, but all Subscription arrangements remain in place.

3.1.2. Account Termination: Models may permanently terminate their account by contacting support at admin@fantasiafantasies.com. Upon termination, all content will be removed from the Platform, and all Subscription arrangements will be cancelled.

3.1.3. Payment of Outstanding Earnings: Following account termination, any outstanding earnings exceeding $45 will be paid according to our regular payment schedule. Earnings less than $45 will not be paid out, as specified in our User and Content Provider Agreement.

3.2. Content Removal

3.2.1. Right to Remove Content: Models have the right to remove their content from the Platform at any time, except as otherwise restricted by our Terms of Service or applicable law.

3.2.2. Effect on Purchases: Removal of content does not trigger refunds for Clients who previously purchased access to such content.

3.2.3. Effect on Subscriptions: If a Model removes a significant portion of their content, they may, at Fantasia Forge LLC's discretion, be required to notify their subscribing Clients or face potential penalties.

3.3. Subscription Cancellations by Clients

3.3.1. Impact on Earnings: When a Client cancels a Subscription to a Model's content, the Model will continue to receive earnings from that Subscription until the end of the current Billing Period.

3.3.2. Cancellation Rates: Models with unusually high Subscription cancellation rates may be subject to review and, at Fantasia Forge LLC's discretion, additional account restrictions or requirements.

3.4. Chargebacks and Payment Disputes

3.4.1. Client Chargebacks: If a Client initiates a chargeback or payment dispute for a Subscription or Package purchase, the corresponding amount may be deducted from the Model's earnings, including future earnings if necessary.

3.4.2. Excessive Chargebacks: Models experiencing an unusually high rate of chargebacks or payment disputes may be subject to review and potential account restrictions.

3.4.3. First-Time Chargeback Violations by Clients: When a Client initiates their first chargeback that the Company determines to be fraudulent or without merit, the Client's account will be flagged for monitoring and the Client will receive written notice of the violation. The Company reserves the right to suspend certain account privileges pending investigation.

3.4.4. Repeated Chargeback Fraud by Clients: Clients who repeatedly file chargebacks determined to be fraudulent or without merit, or who demonstrate a pattern of chargeback abuse, will face escalating consequences including: (a) immediate account suspension, (b) permanent account termination, (c) forfeiture of all account credits and benefits, and (d) reporting to relevant fraud prevention databases. The Company may also pursue legal remedies including civil action for damages and restitution.

3.4.5. Intentional Chargeback Fraud: Clients who knowingly and intentionally file false chargebacks with fraudulent intent will face immediate account termination and the Company will pursue all available legal remedies, including but not limited to civil litigation for damages, court costs, and attorney's fees. The Company will also report such fraudulent activity to law enforcement agencies and financial institutions as appropriate under applicable law.

3.4.6. Legitimate Victim Protection: Clients who are genuine victims of unauthorized transactions or identity theft will not be penalized under this section, provided they cooperate with the Company's investigation and provide reasonable documentation supporting their claim.

3.4.7. Chargeback Investigation: The Company reserves the right to investigate all chargeback claims and may require Clients to provide supporting documentation, police reports, or other evidence to substantiate their claims.

3.4.8. Legal Protections: The Company reserves all rights under federal and state consumer protection laws, payment card industry regulations, and applicable fraud prevention statutes to pursue remedies against Clients who abuse the chargeback system.

3.5. Payout Withholding

3.5.1. Minimum Activity Requirement: As specified in the User and Content Provider Agreement, Models are required to maintain minimum activity levels, including regular content uploads. Failure to meet these requirements may result in withholding of payouts  until compliance is achieved.

3.5.2. Withholding Due to Investigations: Fantasia Forge LLC reserves the right to withhold payouts during investigations of potential Terms of Service violations or during the resolution of payment disputes.

4. DISPUTE RESOLUTION AND ARBITRATION

4.1. Mandatory Arbitration

4.1.1. Agreement to Arbitrate: You and Fantasia Forge LLC agree that any dispute, claim, or controversy arising out of or relating to this Policy or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by arbitration administered by a neutral arbitration association in the state of Texas, except as provided in Section 4.3 below.

4.1.2. One Arbitrator: The arbitration shall be conducted by one arbitrator selected in accordance with the rules of the arbitration association. The arbitrator shall apply Texas law consistent with the Federal Arbitration Act and applicable statutes of limitations and shall honor claims of privilege recognized by law.

4.1.3. Location and Procedure: Unless you and Fantasia Forge LLC agree otherwise, any arbitration hearings will take place in Texas. The arbitrator's decision will be final and binding on the parties and may be entered as a judgment in any court of competent jurisdiction.

4.1.4. Class Action Waiver: YOU AND FANTASIA FORGE LLC AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.

4.2. Arbitration Costs

4.2.1. Filing Fees: Fantasia Forge LLC will be responsible for paying any filing fees and costs associated with the arbitration proceeding, including the arbitrator's fees.

4.2.2. Attorney's Fees: Each party shall bear its own attorney's fees unless the arbitrator finds that a claim or defense was frivolous or brought in bad faith, in which case the arbitrator may award reasonable attorney's fees to the prevailing party.

4.3. Exceptions to Arbitration

4.3.1. Small Claims Court: Either party may bring an individual action in small claims court for disputes or claims within the scope of that court's jurisdiction.

4.3.2. Injunctive Relief: Either party may seek injunctive or other equitable relief from the courts for matters related to data security, intellectual property, or unauthorized access to the Platform.

4.3.3. Government Agencies: Nothing in this Policy prevents either party from bringing a claim before a government agency that has jurisdiction to hear such claims.

4.4. Pre-Arbitration Resolution

4.4.1. Notice of Dispute: Before initiating arbitration, you agree to send written notice to Fantasia Forge LLC at contact@fantasiafantasies.com describing the nature and basis of your claim and the relief sought.

4.4.2. Informal Resolution Period: Fantasia Forge LLC will have 60 days from receipt of your notice to attempt to resolve your claim informally.

4.5. Changes to Arbitration Provision

4.5.1. Opt-Out Right: If Fantasia Forge LLC makes any future material change to this arbitration provision, you will have the right to opt out of the changed provision by sending written notice to contact@fantasiafantasies.com within 30 days of the change.

6. ADDITIONAL PROTECTIONS AND LIABILITY LIMITATIONS

6.1. Intellectual Property Protection

6.1.1. IP Ownership: All intellectual property rights in and to the Platform, including but not limited to software, trademarks, service marks, trade names, logos, copyrights, trade secrets, proprietary technology, and any derivatives thereof, remain the exclusive property of Fantasia Forge LLC and its licensors.

6.1.2. User Content License: By uploading content to the Platform, Users grant Fantasia Forge LLC a worldwide, perpetual, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform such content in connection with the Platform and Fantasia Forge LLC's business operations.

6.1.3. IP Infringement Claims: Users agree to indemnify and hold harmless Fantasia Forge LLC from any claims of intellectual property infringement arising from User-generated content or User activities on the Platform.

6.2. Reputation and Business Protection

6.2.1. Defamation Protection: Users agree not to make any false, misleading, defamatory, or disparaging statements about Fantasia Forge LLC, its officers, members, employees, or business operations.

6.2.2. Business Interference: Users agree not to engage in any activity that interferes with or disrupts Fantasia Forge LLC's business relationships, operations, or reputation.

6.2.3. Confidentiality: Users acknowledge that they may have access to confidential and proprietary information regarding Fantasia Forge LLC's business operations and agree to maintain the confidentiality of such information.

6.3. Enhanced Liability Limitations

6.3.1. Member Liability Protection: Nothing in this Policy shall pierce the corporate veil or create personal liability for the members, managers, officers, or employees of Fantasia Forge LLC in their individual capacities.

6.3.2. Consequential Damages Waiver: Under no circumstances shall Fantasia Forge LLC be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

6.3.3. Damage Limitation: In no event shall Fantasia Forge LLC's total liability arising out of or in connection with this Policy or the Platform exceed the total amount paid by the User to Fantasia Forge LLC in the twelve (12) months preceding the claim.

6.4. Fraud Prevention and Legal Compliance

6.4.1. Anti-Money Laundering: Fantasia Forge LLC reserves the right to implement and enforce anti-money laundering procedures and to report suspicious activities to appropriate authorities.

6.4.2. Regulatory Compliance: All Users acknowledge that their use of the Platform must comply with applicable federal, state, and local laws, and Users agree to indemnify Fantasia Forge LLC for any violations thereof.

6.4.3. Investigation Rights: Fantasia Forge LLC reserves the right to investigate any suspected violations of this Policy or applicable laws and to cooperate with law enforcement agencies in such investigations.

6. GENERAL PROVISIONS

6.1. Modification of Policy

6.1.1. Right to Update: Fantasia Forge LLC reserves the right to modify this Policy at any time. Any changes to this Policy will be posted on the Platform and will become effective immediately upon posting.

6.1.2. Notification of Changes: For material changes to this Policy, we will make reasonable efforts to notify Clients and Models through email or Platform notifications.

6.1.3. Continued Use: Your continued use of the Platform after any modifications to this Policy constitutes your acceptance of such changes.

6.2. Governing Law

6.2.1. Applicable Law: This Policy is governed by and construed in accordance with the laws of the state of Texas, without giving effect to any principles of conflicts of law.

6.3. Severability

6.3.1. Enforceability: If any provision of this Policy is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

6.4. Force Majeure

6.4.1. Unforeseen Circumstances: Fantasia Forge LLC shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond Fantasia Forge LLC's reasonable control, including, without limitation, mechanical, electronic, or communications failure or degradation.

6.5. No Waiver

6.5.1. No Implied Waiver: The failure of Fantasia Forge LLC to enforce any right or provision of this Policy will not be deemed a waiver of such right or provision.

6.6. Contact Information

6.6.1. Questions and Concerns: If you have any questions or concerns about this Policy, please contact us via:

Email: contact@fantasiafantasies.com